Return and exchange times

We gladly accept returns and exchanges. To return an item, please contact us within 14 days of delivery. You will need to ship items back within 30 days of delivery.

Cancellations

We can only accept cancellations of orders that have not been dispatched.  Please contact us if you have any problems with your order.

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Refunds

The full cost of the product less shipping costs will be refunded to your account within 14 days of receiving the item in its original condition. We are not responsible for refunding International customs duties and sales taxes for shipments outside the EU.

Custom orders

No returns are accepted for custom orders made based on your individual requirements.